All equipment carries a warranty of 1000hours or 12 months from the date of commissioning or 18 months from shipping, whichever occurs first.
During the warranty period, users will enjoy our Jensonn generators warranty through our customer service department, and authorized customer service centre or your local distributors with the following terms.
Damages not in Warranty Coverage：
Damages caused by accidents, improper operation or replacing parts
Damages caused by any of the following reasons are not covered by the warranty:
Damages caused by accidental collision, burning, theft, freezing, devastation, or natural disasters such as earthquake, lightning strike, fire, flood or other force majeure (for example, war);
Damages caused by remodeling on the final assembled generating sets, replacing spare parts, including changing the canopy, engine, alternator, base tank and spare parts;
The running time cannot be read due to timer not powered or connected to work or the time is purposely changed.
Damages and erosion caused by environment or chemical treatment
Damages caused by radioactive air (chemistry, etc.), acid rain, stone, hailstone, earthquake, hurricane, lighting, chemistry, etc., are not in the coverage.